Terms and Conditions
minimum, non-refundable deposit of £25.00 is required per vehicle. Balance is
due 6 weeks before wedding date.
Vehicles are not reserved until the required deposit payment in full has been
received. A fully completed Booking Form will then be sent to the Hirer at
the address provided by the Hirer and must be returned signed within seven
days of the date of the Booking form.
Any variations to the agreed booking will be charged accordingly. All
bookings will receive formal Booking Confirmation in writing. If Booking
Confirmation is not received, the Hirer must assume that we have not received
the completed Booking Form and therefore, the itinerary contained therein is
not confirmed and cannot be carried out by us.
hire charge will be in accordance with the details provided by the Hirer on
our booking form.
The chauffeur will not carry out any trips that have not been included on the
CHANGES TO THE ORIGINAL BOOKING BY PRIOR ARRANGEMENT
Any changes to the original booking, may result in additional charges. If the
changes are made 6 weeks or less prior to the date of hire, payment will be
TO THE ORIGINAL BOOKING ON THE DAY OF HIRE (no prior arrangement)
Any changes, to the original booking may result in additional charges and
will only commence upon immediate payment in full.
CHANGE OF DATE OF HIRE
If the date of hire is changed after the booking has been accepted and a new
date has been set, the deposit will be carried over to the new date. Should
the original vehicle not be available on the new date, the Hirer will be
informed of the vehicle(s) available. If the available vehicles are not
suitable, the Hirer may cancel the reservation of the new date, however, the
deposit will be forfeited. If the date of hire is to be changed but a new
date has not been set, we will retain the deposit and carry over to the new
date once this has been set. Should the original vehicle not be available on
the new date, the Hirer will be informed of the vehicle(s) available. If the
available vehicles are not suitable, the Hirer may cancel the reservation of
the new date, however, the deposit will be forfeited.
will, if requested, offer our opinion on timings. This is offered in good
faith. This does not form part of any contract and we do not accept any
responsibility for advice, guidance or opinion given which may be inaccurate.
The Hirer must satisfy him/herself and is responsible to ensure that all
details provided on the Booking Form are accurate and timings are adequate
for the itinerary contained therein.
vehicle(s) will arrive at the collection address as advised. The Hirer must
ensure that persons to be conveyed are ready to leave at the agreed Hire
Start Time i.e. Departure Time as detailed on the booking agreement. We shall
not be responsible for appointments being missed or commencing later than
scheduled due to parties departing late or due to any delays or unforseen
circumstances beyond our control en-route to any addresses supplied. Routes
to locations/addresses as supplied on our booking form are planned in advance
of the hire date and the most direct routes will be taken. Motorways will not
be used wherever possible. We are not responsible to have prior knowledge of
busy locations, roadworks, level crossings, traffic lights, events or any
incident en-route which may cause delay. Should the Hirer wish an alternative
route be taken, this must be advised and agreed ahead of the hire date. The
Hirer or any member of their party should not request that the driver deviate
from the planned route during the hire period if not previously arranged. The
driver will not be obliged to accommodate such a request. We shall not be
responsible for any delays or the driver(s) being unfamiliar with the route
as a result of a change of the planned route. Any changes to the planned
routes will be entirely at the risk of the Hirer.
Hirer should ensure that adequate access, turnaround and exit for the
vehicle(s) is available at all address's to be attended. If access,
turnaround or exit is restricted in any way, the driver will stop at the
closest point available, regardless of distance. Travelling on unmade
roads/driveways will be entirely at the discretion of the chauffeur. If the
chauffeur has any doubts or concerns regarding conditions of the road/drive,
(and this will be worse if it is wet or raining,) and suspects damage may be
caused to the vehicle or that the vehicle may become grounded, he will be at
liberty to refuse passing over the road or driveway. You should inform us at
the time of booking if your road or driveway is unmade. The drivers decision
will be final.
In the case of the Jaguar,if the road conditions are not suitable due to frost or snow or there is a mechanical problem the company reserve the right to use another vehicle.Where possible advance notice will be given but no guarantee of any advance notice is admitted.
Every effort is made to ensure against damage to, or loss of property of the
Hirer or any member of their party. It is the responsibility of The Hirer
that any member of their party or their guests to ensure that clothing is
kept away from the car body, tyres, exhaust pipes, door shuts, locks and
hinges etc. and any vehicle part requiring oil or lubricant. We will not be
held responsible for damage to clothing.
the unlikely event of a breakdown the company will endeavour to supply an
alternative vehicle for your journey. If we are unable to supply a vehicle we
will offer a full refund of the hire price or offer a lesser vehicle and a
part refund. The company will not be responsible for any impact that a delay
chauffeur will have the right to refuse entry into any vehicle in his charge
to any person who is, or appears to be under the influence of alcohol or
illegal drugs. Any offensive or abusive behaviour directed at the chauffeur
and/or the vehicle in his charge by the Hirer, ANY member of the Hirers party
or their guests will result in the withdrawal of hire. No refunds will be
due. The chauffeurs decision is final. Champagne or drinks must not be consumed
inside any vehicle.Consuming food or snacks is absolutely
forbidden inside any vehicle
principle hirer will be responsible for the conduct of all passengers during
the service and we reserve the right to invoice or make a charge to the hirer
for any losses or damage sustained to any part of the vehicle caused by any
passenger or a third party incited to cause damage to the vehicle. A minimum
charge of £100 will be applied to cover valet costs should fouling be caused
by any passenger through food, drink or illness.
Chauffeurs will check the vehicle for passengers belongings left in the
vehicle after a service. However, the Company cannot be held responsible for
any item broken during the journey or left in the vehicle after the service.
It is up to the hirer to ensure they have all their belongings at the end of
company offers a policy of total discretion for all clients, our Chauffeurs
will not discuss who travelled with us, to where or with whom unless
authorised by you to do so. The exception to this policy is wedding
photography for company promotional purposes. Therefore, unless formally
instructed to the contrary, we may take photographs at weddings and publish
them in company literature or on the website. If you do not wish to have your
images used please make us aware of this when making the booking.
Cancellations must be made in writing to the company.
Cancellations may incur
a cancellation fee.
The following cancellation fees are for guidance -
Cancellation of wedding: Less than 20 weeks but more than 10 weeks a 50% of
the balance is due. Less than 10 weeks all of the balance is due..
reserve the right to add or amend our Terms and Conditions at any time